Join the FREE Masterclass

Conflict to Collaboration: Managing Tensions in Your Team

Thursday, September 11th, 2025 10:00 AM BST

JOIN THE MASTERCLASS

Conflict, misunderstandings, and tension are natural parts of any team dynamic. As a manager, your role is to address these challenges constructively and turn them into opportunities for growth, collaboration, and stronger relationships.

This masterclass focuses on equipping managers with the skills to identify the root causes of conflict, address misunderstandings early, and create a team culture where healthy dialogue can flourish. By mastering conflict resolution, you’ll foster trust, improve morale, and ensure your team stays focused on shared goals.

 

In this Masterclass you'll learn

 

 

  1.  Understand the root causes of conflict and tension in teams.
  2. Learn strategies to prevent and address misunderstandings before they escalate.
  3. Develop skills to mediate conflict effectively and restore team harmony.
  4. Master techniques for communicating with empathy and clarity during tense situations.
  5. Gain tools to create a culture where constructive feedback and open dialogue thrive.
NICE TO MEET YOU

I'm Penny Jones

Founder of Penny Jones HR. With over 25 years in HR (and years managing teams myself), I help businesses like yours build confident managers, productive teams, and people processes that don’t create extra headaches.

We offer flexible, no-fuss HR support and development programmes tailored to your size and stage of growth, always grounded in real-world needs.

Read my story

Join the FREE Masterclass

Turn tension into teamwork and conflict into collaboration.

 

Join us for “Navigating Tensions: Managing Misunderstandings and Conflict in Your Team”, part of The Evolved Manager series, to learn how to turn moments of tension into opportunities for connection, collaboration, and growth.


✔️Identify and address the root causes of team conflict.
✔️ Prevent misunderstandings through clear communication.
✔️ Handle tense situations with empathy and confidence.

JOIN THE FREE MASTERCLASS

Masterclass Student

"Absolutely brilliant session. It really got the team engaged and talking for the rest of the day"

Nicole Shaffi

"Thanks Penny. Really useful content and great to hear other peoples experiences. i have shared the next one to other managcers in the team as they will benefit from the next topic as we have new starters joining the team."

Masterclass Student

"Thank you, Penny, very insightful and has help me to identify how I delegate and how I can improve this :) "